Terms of Service & Disclaimer
Last updated: 28 May 2026
⚠️ Important Safety Disclaimer
alli is an informational tool only. It is not a medical device, medical advice, or a substitute for professional medical guidance.
alli's allergen analysis is generated using AI and third party product databases which may be incomplete, inaccurate, or out of date. Product formulations, ingredients, and manufacturing processes change frequently and without notice.
YOU MUST ALWAYS:
- Read the full ingredient label on every product before consuming it.
- Consult a qualified allergist, dietitian, or medical professional regarding your specific allergies and dietary requirements.
- Carry your prescribed emergency medication (such as an adrenaline autoinjector / EpiPen) at all times if you have been prescribed one.
- Inform restaurant staff of your allergies directly and in full, do not rely solely on alli's restaurant or menu information.
alli does not guarantee that any product, ingredient, menu item, or restaurant recommendation is safe for your consumption.
To the maximum extent permitted by law, alli, its developers, and its affiliates accept no liability whatsoever for any allergic reaction, anaphylaxis, injury, illness, or death arising from reliance on information provided by this application.
This disclaimer applies globally including but not limited to users in the United Kingdom, European Union, United States, Canada, and Australia.
1. Acceptance of Terms
By creating an account or using alli, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use the application.
2. Age Requirement
You must be at least 18 years old to use alli. Users under 18 may only use the application with verifiable consent from a parent or legal guardian who accepts these terms on their behalf.
3. Nature of the Service
alli provides AI assisted allergen information drawn from third party sources including Open Food Facts and other public databases. alli is not a regulated medical device under the UK Medical Devices Regulations 2002, EU Regulation (EU) 2017/745, or the US FDA Federal Food, Drug, and Cosmetic Act. Nothing in the application constitutes medical advice, diagnosis, or treatment.
4. Limitation of Liability
To the fullest extent permitted by applicable law, alli and its operators, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to personal injury, anaphylaxis, hospitalisation, loss of life, loss of income, or emotional distress, arising from or related to your use of, or inability to use, the application.
Nothing in these terms limits liability that cannot lawfully be excluded, including under the UK Consumer Rights Act 2015 or analogous consumer protection legislation in the EU and US.
5. Data Processing
We process personal data in accordance with the UK GDPR, the EU GDPR (Regulation (EU) 2016/679), and the California Consumer Privacy Act (CCPA) as amended by the CPRA. Full details are in our Privacy Policy.
6. Right to Erasure
You may request deletion of your account and all associated personal data at any time from the Settings screen, or by emailing hello@uralli.app. We will action verified requests within 30 days.
7. Governing Law and Jurisdiction
These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute, without prejudice to any mandatory consumer protection rights you may enjoy in your country of residence.
7a. Subscription terms (alli Plus)
alli Plus subscriptions are billed monthly or annually as selected at checkout and auto-renew until cancelled from Settings → Subscription. Prices are displayed inclusive of VAT where applicable and are calculated and collected by our payment processor. UK and EU users have a 14 day cooling-off right for digital subscriptions; see our Refund Policy. We may change subscription pricing with at least 30 days' notice to existing subscribers.
7b. Intellectual property
The alli name, logo, design system, source code, and content are protected by copyright and trade-mark law. You may not copy, reverse engineer, scrape, or create derivative works from any part of the service without our prior written consent.
7c. Prohibited uses
You may not attempt to extract alli's data in bulk, reverse-engineer the allergen analysis, use automated scraping, resell alli data, or use the service in any way that could harm other users or the integrity of the service.
7d. Termination
We may suspend or terminate accounts that violate these terms, engage in fraud, or pose a safety risk to other users, with or without notice depending on the severity of the breach.
7e. EU online dispute resolution
EU consumers can access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
8. Changes to These Terms
We may update these terms from time to time. Material changes will require renewed consent before continued use of the application.
9. Contact
Legal enquiries: hello@uralli.app.